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70 Rockbridge Road SW, Lilburn, GA • (800) 969-4583 • cs@horizonsltd.com
Hours: Monday - Friday • 9 a.m. - 4 p.m.

Ironwood Manufacturer's Warranty and Lifetime Replacement Program

 

Warranty, Lifetime Replacement & 30-Day Money Back Guarantee: If our tools fail to work due to any defect in workmanship or materials within 5 years of purchase we will replace it or provide parts for repair at no cost. Money back guarantee for 30 days from date of purchase. Receipt required and return of tool for money back.

 

After 5 years we will replace your tool at half of current catalog price, this price includes shipping.

 

Blades and springs are considered maintenance items and are only covered if they visibly break.

 

Models Covered

 

IW1425

IW1421

IW1401

IW1403*

IW1405

IW1407*

IW1408

IW1410

IW1411

IW1412

IW1400

IW1433

IW5210

 

*Discontinued, will replaced with IW1405

If you have an older Horizons model pruning tool we will replace it with an Ironwood tool for half price.

 

H120

H121

H125

H107

H103

H101

 

Any of our rakes H1549/ IW1549  are covered for 5 years.

Don't see your Item listed - Email us a picture of your item cs@horizonsltd.com 

 

Any items not listed above are covered for one year. If you have any questions just give us a call at 800-969-4583.

 

You MUST call 800-969-HLTD (4583) before shipping any items.